Frequently Asked Questions
How do I book an initial consultation?
Contact me through a contact form on this website for the quickest response, or alternatively you can phone or text me on 07984106004.
You are welcome to leave me a voicemail and I will call you back as soon as I am able.
I typically respond to enquiries within 24 - 48 hours so please check your spam folder if you haven't received my reply.
How much do sessions cost?
My fees reflect my specialist training, qualifications and experience.
A 50 minute session costs £75
I work with self-referrals and local and national business and organisations. If you are an employer, or represent an agency seeking counselling for your staff or service users, please contact me for further information.
Do you work with couples?
No, I only work with individuals on a 1:1 basis
Do you work with children?
No, I do not currently work with children. I work with individuals aged 18yrs and over.
Can I come to see you for face-to-face sessions?
I work exclusively online, via Zoom video or by telephone, so I am unable to see anyone in-person.
Do I have to have weekly sessions?
Frequency of sessions will be discussed more fully in our initial consultation. Weekly sessions are often best in order to gain momentum and for maximum therapeutic benefit, but fortnightly sessions can also work well. This will depend upon why you are seeking therapy, your needs and your resources, and what you hope to gain.
How do I end sessions?
If our sessions together are open-ended, not limited in number, I will be guided by you when it comes to ending sessions. I regularly review our work together and check with you that you are getting what you need from counselling. I suggest letting me know that you are feeling ready to end at least a couple of sessions in advance, so that we have time to close our work together in the best way for you.
Some people like to change the frequency of sessions towards the end of therapy, moving from weekly to fortnightly, or fortnightly to 3 or 4 weekly, and others maintain the same frequency of sessions throughout.
How many sessions will I need?
Counselling is open-ended, so we have as many sessions as you feel that you need.
Rewind Therapy maybe completed in as little as 2-3 sessions, depending upon whether you are seeking support for single or multiple traumatic events.
We can discuss what would be better for you at our initial consultation and we will review our work together regularly.
What happens if I miss a session?
I operate a 48 hour cancellation or rescheduling policy as sessions are limited in my practice - If you cancel or reschedule a session with at least 48 hours notice, there will be no fee to pay. The full fee will still be payable for cancellations of less than 48 hours.
My full T&C's will be sent to you for acceptance before we commence working together.
Working with me is an acceptance of these T&C's.
What if I am late?
If you attend a session late we cannot make up the extra time at the end so your session time will be shorter.
If you are more than 15 minutes late, the session will be regarded as cancelled.
Please note that the full fee will still be payable in this instance.
Are sessions confidential?
Confidentiality is of the utmost importance in the counselling relationship. It is important that you feel able to talk openly in order to gain maximum benefit from sessions.
I work in accordance with the BACP Ethical Framework for Good Practice and all that you tell me is held in confidence, unless I have reason to believe that you or someone else are at risk of serious harm or I am compelled by a court of law. I have a professional duty to promote your safety and well-being. If I feel that either you or someone else is in danger or at risk of harm, I would first endeavour to discuss with you my decision for breaking confidentiality. I retain the right to break confidentiality without prior consultation with you should I consider that the urgency of the situation requires me to act immediately to safeguard the physical safety of yourself or others.
I will discuss confidentiality with you at our initial consultation so that you fully understand these limits.
All Counsellors have an ethical obligation to consult with a supervisor on a regular basis to ensure safe and ethical practice. Your identity will remain anonymous if I take aspects of our work to these sessions.
All client information that I hold is in compliance with the BACP Ethical Framework for Good Practice in Counselling and I am registered with the ICO for safe keeping of this information. I understand GDPR rules and abide by these for data processing and storage. Privacy Policy
The BACP Ethical Framework for Counselling Professions can be viewed at https://www.bacp.co.uk/events-and-resources/ethics-and-standards/ethical-framework-for-the-counselling-professions/
If you have any questions that are not covered by my website, please feel free to contact me via the website contact form.
There is no greater agony than bearing an untold story inside of you
Maya Angelou