Frequently Asked Questions

Contact me through one of the contact forms on this website for the quickest response.

I typically respond to enquiries within 24 - 48 hours so please check your spam folder if you haven't received my reply.

Please see my Sessions & Fees page for current fees

I work with private pay clients and local and national business and organisations. 

If you are an employer, or represent an agency seeking counselling for your staff or service users, please contact me for further information.

Please note, I do not accept private health care insurance 

No, I only work with individuals on a 1:1 basis

No, I do not currently work with children. I work with individuals aged 18yrs and over.

I work exclusively online, via Zoom video or by telephone, so I am unable to see anyone in-person. 

Frequency of sessions will be discussed more fully in our initial consultation. 

Weekly therapy sessions are often best in order to gain momentum and for maximum therapeutic benefit, but fortnightly sessions can also work well. 

Frequency will depend upon why you are seeking therapy, your needs and your resources, and what you hope to gain.

Rewind Trauma Therapy, if bought as a stand alone therapy, is a 3 session package. 

I regularly review our work together.

I suggest letting me know that you are feeling ready to end at least a couple of sessions in advance, so that we have time to close our work together in the best way for you.

Some people like to change the frequency of sessions towards the end of therapy, moving from weekly to fortnightly, or fortnightly to 3 or 4 weekly, and others maintain the same frequency of sessions throughout.

Counselling sessions are open-ended, so we have as many sessions as you feel that you need. 

Rewind Trauma Therapy can be completed in as little as 2-3 sessions, depending upon whether you are seeking support for single or multiple traumatic events.

We can discuss what would be better for you at our initial consultation.

I operate a 48 hour cancellation or rescheduling policy as sessions are limited in my practice - If you cancel or reschedule a session with at least 48 hours notice, there will be no fee to pay. The full fee will still be payable for cancellations of less than 48 hours.

My full T&C's will be sent to you for acceptance before we commence working together. 

Working with me is an acceptance of these T&C's. 

If you attend a session late we cannot make up the extra time at the end so your session time will be shorter. 

If you are more than 15 minutes late, the session will be regarded as cancelled. 

Please note that the full fee will still be payable in this instance. 

Confidentiality is of the utmost importance in the therapeuticrelationship. It is important that you feel able to talk openly in order to gain maximum benefit from sessions. 

I work in accordance with the BACP Ethical Framework for Good Practice and all that you tell me is held in confidence, unless I have reason to believe that you or someone else are at risk of serious harm or I am compelled by a court of law. I have a professional duty to promote your safety and well-being. If I feel that either you or someone else is in danger or at risk of harm, I would first endeavour to discuss with you my decision for breaking confidentiality. I retain the right to break confidentiality without prior consultation with you should I consider that the urgency of the situation requires me to act immediately to safeguard the physical safety of yourself or others. 

I will discuss confidentiality with you at our initial consultation so that you fully understand these limits. 

All Counsellors have an ethical obligation to  consult with a supervisor on a regular basis to ensure safe and ethical practice. Your identity will remain anonymous if I take aspects of our work to these sessions. 

All client information that I hold is in compliance with the BACP Ethical Framework for Good Practice in Counselling and I am registered with the ICO for safe keeping of this information. I understand GDPR rules and abide by these for data processing and storage.  Privacy Policy

The BACP Ethical Framework for Counselling Professions can be viewed at https://www.bacp.co.uk/events-and-resources/ethics-and-standards/ethical-framework-for-the-counselling-professions/

If you have any questions that are not covered by my website, please feel free to contact me via the website contact form.