Frequently Asked Questions
How do I book an initial consultation?
You can contact me directly through contact form on this website, or call or text me on 07984106004.
You are welcome to leave me a voicemail and I will call you back as soon as I am able.
I typically respond to enquiries within 24 - 48 hours so please check your spam folder if you haven't received my reply.
How much do sessions cost?
My fees reflect my specialist training, qualifications and experience.
A 50 minute session costs £65
Concessions may be offered if you cannot afford my full fee, so please ask ~ limited spaces available
If work with local business and organisations so if you are an employer, or represent an agency seeking counselling for your staff or service users, please contact me for further information.
How many sessions will I need?
Counselling is open-ended, so we have as many sessions as you feel that you need.
Rewind Therapy maybe completed in as little as 2-3 sessions, depending upon whether you are seeking support for single or multiple traumatic events.
We can discuss what would be better for you at our initial consultation and we will review our work together regularly.
What happens if I miss a session?
I operate a cancellation policy as sessions are limited in my practice - 48 hours notice is needed to cancel a session or the full fee will still be payable.
My full T&C's will be sent to you for acceptance before we commence working together. Workingwith me is an acceptance of these T&C's.
What if I am late?
If you attend a session late we cannot make up the extra time at the end so your session time will be shorter.
If you are more than 15 minutes late, the session will be regarded as cancelled.
Please note that the full fee will still be payable in this instance.
Are sessions confidential?
Confidentiality is of the utmost importance in the counselling relationship. It is important that you feel able to talk openly in order to gain maximum benefit from sessions.
I work in accordance with the BACP Ethical Framework for Good Practice and all that you tell me is held in confidence, unless I have reason to believe that you or someone else are at risk of serious harm or I am compelled by a court of law. I have a professional duty to promote your safety and well-being. If I feel that either you or someone else is in danger or at risk of harm, I would first endeavour to discuss with you my decision for breaking confidentiality. I retain the right to break confidentiality without prior consultation with you should I consider that the urgency of the situation requires me to act immediately to safeguard the physical safety of yourself or others.
I will discuss confidentiality with you at our initial consultation so that you fully understand these limits.
All Counsellors have an ethical obligation to consult with a supervisor on a regular basis to ensure safe and ethical practice. Your identity will remain anonymous if I take aspects of our work to these sessions.
All client information that I hold is in compliance with the BACP Ethical Framework for Good Practice in Counselling and I am registered with the ICO for safe keeping of this information. I understand GDPR rules and abide by these for data processing and storage. Privacy Policy
The BACP Ethical Framework for Counselling Professions can be viewed at https://www.bacp.co.uk/events-and-resources/ethics-and-standards/ethical-framework-for-the-counselling-professions/
If you have any questions that are not covered by my website, please feel free to contact me via the website contact form.
There is no greater agony than bearing an untold story inside of you
Maya Angelou