Frequently Asked Questions

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Counselling maybe open-ended or time-limited. 

How long you may need depends largely on why you are seeking support. We can discuss what would be better for you at our initial consultation and we will review our work together regularly.

I operate a strict cancellation policy as sessions are limited in my practice - 48 hours notice is needed to cancel a session or the full fee will still be payable.

If you attend a session late we cannot make up the extra time at the end so your session time will be shorter. 

If you are more than 15 minutes late, the session will be regarded as cancelled.

Yes there is free parking available.

Confidentiality is of the utmost importance in the counselling  relationship. It is important that you feel able to talk openly in order  to gain maximum benefit from sessions. 

I work in accordance with the BACP Ethical Framework for Good Practice and all that you tell me is held in confidence unless I have reason to  believe that you or someone else are at risk of serious harm or I am compelled by a Court of Law. I have a professional duty to promote your  safety and well-being. If I feel that either you or someone else is in danger or at risk of harm, I would first endeavour to discuss with you my decision for breaking confidentiality. I retain the right to break confidentiality without prior consultation with you should I consider that the urgency of the situation requires me to act immediately to safeguard the physical safety of yourself or others 

I will discuss confidentiality with you at our initial consultation so that you fully understand these limits. 

All Counsellors have an ethical obligation to  consult with a supervisor on a regular basis to ensure safe and ethical  practice, your identity will remain anonymous if I take aspects of our work to these sessions. 

All client information that I hold is in compliance with the BACP Ethical Framework for Good Practice in Counselling and I am registered with the ICO for safe keeping of this information. I understand GDPR rules and abide by these for data processing and storage. I am bound by the BACP complaints procedure. Privacy Policy

The BACP Ethical Framework for Counselling Professions can be viewed at https://www.bacp.co.uk/events-and-resources/ethics-and-standards/ethical-framework-for-the-counselling-professions/

If you feel that now is the right time for you to  make changes to your life, or you have any questions that are not covered by my website, please feel free to contact me.